FAQ

About the Show

What is Planet Comicon Kansas City?

Planet Comicon Kansas City is the largest comic book and pop culture convention not just in the Kansas City area, but within this entire region of the Midwest. It has a 20 year history, with the first Planet Comicon Kansas City being held in Overland Park, KS in March 1999. The 2021 show is our 21st show and will be held at Bartle Hall in downtown Kansas City. We will be adding information as the show approaches to help you find out more about what is offered at Planet Comicon Kansas City.   

What are the dates and times the convention is open to the public?

Fri: 1PM – 8PM, Sat: 10AM – 7PM, Sun: 10AM – 5PM

Does the convention open early for any types of public admissions?

Yes. Some classes of admissions may be admitted ½ hour early on Friday and Saturday. Currently this only applies to Fast Pass admission holders.

Where will Planet Comicon Kansas City be held?

Planet Comicon Kansas City will be held at Bartle Hall, which is part of the Kansas City Convention Center. Bartle Hall is located in downtown Kansas City at 301 West 13th Street, Kansas City, MO 64015.

What is accessibility like for the Convention Center?

The Kansas City Convention Center is dedicated to providing an accessible and enjoyable experience to all patrons including services for those who may need auditory, visual or mobility assistance. For full information regarding the center’s offerings, please visit their website by clicking here.

Who is the organizer of Planet Comicon Kansas City?

Planet Comicon Kansas City is owned and promoted by Planet Promotions, LLC.

Admission

How can I get tickets to Planet Comicon Kansas City?

On the home page please see the Purchase Tickets button.

To get the latest news about Planet Comicon Kansas City admissions; subscribe to our email updates.

Tickets will be available for sale during the convention.

Missing or can’t find your March 2020 tickets or QR codes?  

Click on Resend Tickets   enter the email used on your order and click on “Request Confirmation Email”

You should receive your confirmation within 10 – 15 minutes.

Didn’t receive your confirmation?  

Changed your email since you purchased your March 2020 tickets?

Not sure if you refunded your tickets?

Contact us at [email protected] where our staff will follow up with you on a first come first serve basis.

I have my unrefunded ticket(s) or QR code from March 2020, will they be good for the upcoming August or April show? 
You are ALL SET!  Just hang onto them and bring them to Will Call to pick your credentials.  Your (unrefunded) original March confirmation with the QR code on paper or you phone will be valid at the upcoming August show for the same day that you purchased for March 2020; or you can choose to hang onto them and use them for the same day at our April 22 – 24, 2022 show (one show or the other).

The Box Office will be at Bartle Hall in rooms 2207 – 2210 in the hallway behind the 2200 lobby where Will Call is located. Entrance to PCKC will be through the 2200 lobby of Bartle Hall, on the South side of 13th Street between Broadway and Central. Will Call, for picking up advance purchases, will be in the 2200 lobby.

Please note: Pricing will be slightly higher during the show.

Admissions (including taxes and fees)Pre-Purchase OnlineDay of show
Fast Pass$254.16N/A
Adult – All 3 Days (Standard)$93.23$95.00
Youth – (8-12) – All Three Days$30.86$32.00
Adult – Friday August 20 Only$38.65$40.00
Youth – (8-12) – Friday August 20 Only$16.37$20.00
Adult – Saturday August 21 Only$59.78$62.00
Youth – (8-12) – Saturday August 21 Only$25.88$27.00
Adult – Sunday August 22 Only $45.40$48.00
Youth Sunday SPECIAL: Sunday August 22: Youth 12 years and under are FREE (limit of four (4) 12 years and under youth/kids for each paid adult).Free!Free!

Active Military, Teachers, Librarians, First Responders can get a 10% discount if they purchase online prior to the show. Discount offer is not available on Show Days (August 20, 21 and 22, 2021). Discount only applies to Adult 3-Day passes, Adult Friday passes, Adult Saturday passes and Adult Sunday passes. Discount does not apply to the Fast Pass 3-Day. 

Do I need to bring cash, or can I use debit/credit cards?

We suggest you bring cash if possible. Some exhibitors (including comic creators, crafters, and vendors) and media celebrities will accept only cash. Others will be able to accept credit and debit cards. If you run short on cash, ATMs will be available in the exhibit hall, mostly near the Celebrity Row toward the south end of the exhibit hall. Please keep in mind that there are limits on what can be withdrawn from an ATM. Generally, it is $200 per transaction.

You will be able to use debit/credit cards for some things, including admission, concessions, and many (but not all) vendors.

I’ve bought tickets online. When and where can I pick up my admission credential (generally a wristband)?

When you purchase advance admission, you will receive a confirmation email that you use to access a QR code. Bring that QR code message (or a version that you have sent to your phone) to the Will Call desk where you will receive wristbands. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. The Will Call booths will be open during these hours (subject to change):

Thursday August 19th EARLY PICK UP both locations 11 am – 8 pm

2200 Lobby Bartle Hall, located on the south side of 13th Street between Broadway and Central.  Thursday only, for your convenience, 13th Street will be closed and monitored so you can park while you pick up your credentials.

REMOTE LOCATION – Thursday only!
US Toy, 12070 Metcalf Ave, Overland Park, KS

Show days – 2200 Lobby Bartle Hall – Will Call hours:

Friday August 20th              11 am – 8 pm

Saturday August 21st          8 am – 7 Pm

Sunday August 22nd            8 am – 5 pm

We encourage you to pick up early at one of our locations on Thursday or later in the day before the day you plan to attend at Bartle Hall to avoid the morning Will Call line on the day of the show you plan to attend. Once you have your wristband you can go directly to the credentialed line to enter the show.

Where will the Will Call booths be located?

The main Will Call booth will be located at the 2200 Lobby of Bartle Hall. This lobby is located on the south side of 13th Street between Broadway and Central.   In addition, we now have an EARLY REMOTE PICK UP LOCATION at US Toy, 12070 Metcalf Ave, Overland Park, KS! Our remote location hours are Thursday only, 11 am – 8 pm.

There are several lines in one close area – what line should I get in?

We do have several lines for admissions and purchases: please review to determine which line you should be in before you arrive at the show.

Non Credentialed – you don’t have your credential wristbands.

  • Box Office – Will be located at the Bartle Hall in room 2215. Entry is at the southwest corner of Central and W 13th St. 
    • Join this line ONLY if you need to purchase tickets the day of the show (if you purchased online – see Will Call). Follow yellow themed Box Office signage. Box office hours are 2 hours prior to the show to show close.
  • Will Call – Lobby 2200
    • Join this line ONLY if you purchased tickets ONLINE. Follow Blue themed signage. NOTE this line will most likely go outdoors. Will Call hours are posted above.

Credentialed entry – you have your credential wristbands.

  • General – Enter Lobby 2200 – line starts at the bottom of 2200 lobby east escalator. Follow Hot Pink themed signage. 
  • Fast Pass/VIP Packages Enter Lobby 2100 at the northwest corner of Broadway and 13th Street. Entry to the show will be 2100 East Escalators. Follow Orange themed signage.

Still not sure?  Ask a crew member and they will help guide you to the proper line.  

Can I have someone else pick up my wristbands for me?

Yes, someone other than the person who made the purchase can pick up their wristbands. Just be sure they have your confirmation email (paper or a version that you have sent to their phone) when they come to the Will Call desk. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. Will Call hours are posted above.

Can my spouse and I pick up our wristbands at different times?

Yes, you can split you order wristband pick up. Just be sure each person has the confirmation email (paper or a version that you have sent to your phone) when they come to the Will Call desk. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. Will Call hours are posted above.

How will lines during peak times to get credentials and into the show be handled?

We are working hard to set up queueing to be flexible during the peak times. We are not planning on using underground tunnels unless we have extreme weather conditions. Instead, we will queue Will Call Line on closed 13th street between Central and Broadway. Depending on the weather, the line may extend into Bartle Hall 2300 areas (across 13th street or go north on the west side of Central).

To avoid long lines to get your credentials (Will Call and Box Office) prior to the show opening each day:

  • Take advantage of Thursday’s extended Will Call hours to pick up your credentials early!
    • Both locations will be open Thursday August 19th 11 am – 8 pm
      • Will Call 2200 Lobby Bartle Hall
        • 13th Street will be closed and monitored so you can park while you pick up your credentials.
      • US Toy, 12070 Metcalf Ave, Overland Park, KS (Thursday only)
    • Show days August 20 – 22, open 2 hours before show opens to show close.
      • Will Call at 2200 lobby Bartle Hall.
      • Box Office in 2215 Bartle Hall.
  • Consider picking up your Saturday/Sunday credentials later in day Friday or Saturday when lines are shorter, so you can go directly to the proper credentialed (general public or Fast Pass) line on the day you attend the show

I purchased a 3-day pass; will I need to wear my wristband all three days?

Yes. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. The wristbands are water resistant and stronger than they appear, strong enough for regular wear and tear over the course of three days.  

Can I get a refund if I can’t make it to the show after I make my purchase?

All Advanced purchases for our August 20 – 22, 2021 show are non-refundable.

If I leave the show, can I get back in?

Yes, your admission credential (wristband) does allow for reentry to the show on the days that the credential is valid. For example, if you have a Friday wristband, you may leave the show and re-enter at any time during public show hours on Friday.

What if I lose my wristband?

Lost wristbands will not be replaced. Should you damage your wristband, bring it to the Will Call desk with your identification and we will confirm your purchase and replace it.

Are the wristbands water resistant?

Yes, the wristband are water resistant and stronger than they appear. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission.

I have already purchased my 3-day pass and now see a promotion with a merch package. Can I take advantage of the promotion package?

Yes, as long as the new admission item price is higher than your existing purchase. Open your email receipt and click on “Upgrade”.  When you select the promotion package, you can upgrade to the package by paying only the difference (plus taxes and fees).  

Do I need to get a ticket for my 6 year old?

No, admission for children under the age of 8 is free.

  • We do offer a complimentary wristband upon request for children under 8 at Will Call and the Box office (while supplies last).
  • Help us keep you and your family together.  We suggest for smaller children you write your name and phone number on the back before having them wear it.

Should you become separated, we can call you directly to reunite your family so you can continue to enjoy the show.


With there be a coat check during the show?

Yes, coat check will be available for a fee. We will post its location as we get nearer the show.

Autographs and Photo Opportunities

Do I need to bring cash or can I use debit/credit cards?

Bring cash. Some vendors, artists, and celebrities cannot accept credit or debit cards. If you run short on cash, ATMs will be available in the exhibit hall. You will be able to use debit/credit cards for some things, including admission, concessions, and many (but not all) vendors.

Will the creator and media guests be charging for their autographs?

Most comic book creator guests do not charge for autographs; however, some will charge a fee. It is at the discretion of the guest.  In an effort to keep the lines moving, many creators will place a limit on how many autographs will be given to a single individual at one time. After that time, they may begin to charge or ask that you get back in line. Be respectful of the guests and your fellow convention attendees. All media guests will be charging for their autographs. Prices for autographs and photo opportunities are at the guest’s discretion.

Concessions

Do I need to bring cash or can I use debit/credit cards?

Bring cash. Some vendors, artists, and celebrities cannot accept credit or debit cards. If you run short on cash, ATMs will be available in the exhibit hall. You will be able to use debit/credit cards for some things, including admission, concessions, and many (but not all) vendors.

Will there be food/beverages available for sale at Planet Comicon Kansas City?

Yes, attendees will have access to multiple food and beverage options in the exhibit hall and near some of the panel rooms.

Cosplay/Costuming

Will there be costuming at Planet Comicon Kansas City?

Yes, Planet Comicon has always welcomed costuming. See the Cosplay page for the most complete information about cosplay. Costume rules and costume contest information will also be posted to the web-site. More details about our costume contests will be published when the are finalized.

What is the policy on props?

You can read our latest updates to our weapon and prop policy on its own page by clicking here.

Is there a dress code for the show?

We are a family-friendly show. Clothing and costumes should not exceed PG-rating standards.  No nudity, profanity, or abusive content. Use common sense. Shoes must be worn at all times (no bare feet).

Entrance

Where should we enter Bartle Hall?

The General admission entrance to Planet Comicon Kansas City is through the 2200 Lobby of Bartle Hall, which is located on 13th Street between Central and Broadway.  However, there are several lines, some which extend outside of the building.  Please see “There are several lines in one close area – what line should I get in?” above so you know which line to get in.

Exhibitors/Artists Alley

I’m interested in a Vendor Booth, an Artists Alley table or a Crafter table. Are there any available?

You can order Exhibitor space, including booth spaces, Artists Alley tables and Crafter tables online. They are available now. See our Exhibitors page for more information. All information related to exhibitor space can be found there. Exhibitors include those wishing to exhibit in Artists Alley and Crafter Alley.

What Exhibitors/Vendors will be at the show?

We try to list attending vendors on our website as the show approaches. See the Exhibitor Listing tab under the Exhibitor Button on the Nav Bar. They will also be listed in the Planet Comicon Kansas City mobile app. If there is a vendor you’d like to see at the show, let them know about us; tell them you’d like to see them come to Planet Comicon Kansas City.

I want to set up a table and sell at the show; who do I contact?

You can order your vendor or Artists Alley space online. See our Exhibitors page for more information. All information related to exhibitor space can be found there.  

Family

What are your policies concerning minors?

We encourage people of all ages to come enjoy Planet Comicon Kansas City. Comic books, cartoons, anime, video games and pop culture have appeal for all ages. However, in order to make Planet Comicon Kansas City a safe and enjoyable environment for all, we require that all attendees under the age of 13 must be accompanied by a parent or guardian who is a registered attendee of Planet Comicon Kansas City at all times (limit of four (4) 12 years and under youth/kids for each paid adult). Please direct all specific inquiries to the Will Call staff at the convention.

Can you page a family member for me during the show?

Our paging system is for show communications and emergency use only. We suggest you designate a meeting place once at the show, so if you are separated all family members will know where to find each other. Cell phones will work within the exhibition area and we encourage you to carry them.

For children under 8, we offer a complimentary wristband upon request for children under 8 at Will Call and the Box office (while supplies last).  To help us keep you and your family together.  We suggest you write your name and phone number on the back before having them wear it.  Should you become separated, we can call you directly to reunite your family so you can continue to enjoy the show.

Gaming

Will there be gaming at Planet Comicon Kansas City?

Gaming is an important part of Planet Comicon Kansas City. We will release more details on our gaming plans for Planet Comicon Kansas City 2021 as they are finalized. We will be having extensive options of tabletop gaming. We are looking in to having electronic gaming at the show, as well, however this has not been finalized.

Guests

Will there be an appearance schedule for the guests?

All guests will be present at Planet Comicon all three days unless otherwise noted. Check the media guests, comic creators, and cosplay guest’s pages for information about a particular guests or attraction. We will post a chart of autograph and photo opportunity pricing as the show approaches. Also, checkout out the information on availability of autographs and photo opportunities and an explanation of the types of photo opportunities available.

Harassment

What do I do if I am being harassed or see someone else being harassed at Planet Comicon?

Planet Comicon Kansas City is dedicated to providing a safe and fun environment for all fans. Toward that goal we have adopted guidelines for respecting the feelings and personal space of others. Please see the Anti-harassment Standards page for our policies and procedures. To report harassment please find the nearest Planet Comicon Kansas City volunteer or security personnel. They will direct you to an information desk or security center. If you feel your safety or the safety of others is in jeopardy please contact the Kansas City Police Department at 911 if there is an emergency. For your own safety, if you feel that you are being harassed in a non-emergency situation please report your problems to us before anyone else. If you cannot find a staff, crew, or volunteer member to assist you, please go to the information desks located near registration or just inside the entrance of the exhibition floor. Please report to us before taking matters into your own hands (such as personally confronting the aggressor or posting on social media). We have professional security on site and they are properly equipped for these contingencies.

Hotels

Where can I stay during Planet Comicon Kansas City?

There are plenty of hotel rooms available in the Kansas City area. Planet Comicon Kansas City has booked blocks of rooms at several hotels that are available at preferred rates. For the most complete information about rooms available in our hotel blocks, please go to our Hotels page.

Location

Where is Planet Comicon being held?

Planet Comicon will be held at Bartle Hall, which is part of the Kansas City Convention Center, 301 West 13th Street, Kansas City, Missouri 64105. This is located in downtown Kansas City, Missouri. Planet Comicon Kansas City will occupy Halls A-E of the Bartle Hall, as well as many of the building’s meeting spaces, such as the Grand Ballroom and the Great Hall.   See the When & Where page of our Planet Comicon Kansas City site, at the following link, which will also have a map of the convention added at some point before the show. When and Where, PLUS Convention Center mapGeneral Downtown Kansas City Parking Information and Parking MapsParking Map for Downtown Kansas City, provided by VisitKC

This link has the January announcement with April show dates.

Other Questions

I didn’t find an answer to my question here. Who do I contact?

If you didn’t find an answer to your question, contact us at [email protected]. We will do our best to respond quickly. Questions that are asked frequently, will be added to this page.

Parking

Where should I park for the show?

There are a wide variety of parking garages and lots in downtown Kansas City. You should be prepared to pay for parking. See the Parking page for a detailed map of downtown parking options. We will be adding information on parking options as the show approaches You can reserve parking in advance at select municipal garages. Find out more and reserve your parking spot here.

Pets/Service Animals

Can I bring my pet to the show?

No. Only service animals are allowed in the venue.

Photographs

Will the guests be available for photographs?

Yes. All guests will be available for photograph opportunities with fans. With comic creator celebrities most will be available at their table or booth for photos with no fee. Some may charge a small fee. It is up to the individual creator. As to media celebrities, all will offer photograph opportunities with fans. Some will only do “professional photo op” using the professional photographer who will be on site. Others will offer the opportunity for “selfies” at their booth with the fans camera (which we refer to as “table photo ops”). Many will offer both. There are generally fees for ALL photo opportunities, whether professional or selfies, with celebrity guests. Each celebrity guest sets their own rules. See the Celebrity Autographs and Photos page for more information.

Can I take pictures and video at the show?

Yes, you can… however, there are some rules. Please use common sense. If someone doesn’t want their picture taken or put on video, please respect their wishes. The same holds true for our guests. They are our guests, and have a right to their privacy, so be nice. Many of our vendors in the Dealer’s Room don’t like to have people take pictures of their set ups, so be sure to ask first. And some of our guests charge for photos, so be sure to ask first! Basically, the answer is, Ask First! Remember, trying to take a picture of one of our guests from a distance may seem harmless to you, but they may not want you to do it. Also, when taking pictures of people in costume, or your friends, please be sure to angle yourselves so that you are not taking a picture across an aisle. When you do that, everyone has to stop and wait for you to take the picture. If you move so that you are both on the same side of the aisle and take the picture in the direction of traffic flow, then people can move past you and you don’t stop the flow of traffic. Filming is prohibited during any film screenings and some panels. Announcements will be made at the beginning of each panel as to whether filming of a particular panel is allowed. Generally filming is allowed of all panels except some panels which include certain celebrity guests who have requested that their panel not be filmed. We do reserve the right to limit filming of an event based on a specific guest’s wishes. If you do take some great pictures and video (when allowed), let us know. Send us a copy and we’ll put it on our website for the world to see.

Programming

Will there be panels and other programming during the convention?

Yes! We have an extensive selection of programming, with many tracks of programming happening all day long. There will be celebrity panels which will include most media celebrities attending the show. There will be creator panels including many of the attending creators. There will be cosplay and prop building panels, as well as other offerings. We will post the panel programming schedule 4 to 8 weeks prior to the show.

Is there an extra charge to attend a panel?

Most of the events at Planet Comicon are included with your general admission ticket. There are a very few workshops or special events that may require an additional fee. Any events that require an additional fee will be clearly marked on the schedule and event announcements.

I would like to host my own panel. Is that possible?

We accept programming applications from guests, artists, vendors, and the public. You may use this form to submit a proposal for a panel. We receive more programming applications than can fit in our schedule. Once the application period closes, our programming committee will review all applications to determine which events will be added to our schedule. Programming content is subject to approval by the convention.