FAQ

FAQ

What is Planet Comicon Kansas City?

Planet Comicon Kansas City is the largest comic book and pop culture convention not just in the Kansas City area, but within this entire region of the Midwest. It has a 19 year history, with the first Planet Comicon Kansas City being held in Overland Park, KS in March 1999. The 2018 show is our 20th show and will be held at Bartle Hall in downtown Kansas City. For more information about the show please go to the following link. We will be adding information as the show approaches to help you find out more about what is offered at Planet Comicon Kansas City. About Planet Comicon Kansas City

What are the dates and times the convention is open to the public?

Date Hours
Friday, February 16, 2018 Noon – 7:00 PM
Saturday, February 17, 2018 10:00 AM – 7:00 PM
Sunday, February 18, 2018 10:00 AM – 5:00 PM

Does the convention open early for any types of public admissions?

Yes. Some classes of admissions may be admitted ½ hour early on Friday and Saturday. Currently this only applies to Fast Pass admission holders.

Where will Planet Comicon Kansas City be held?

Planet Comicon Kansas City will be held at Bartle Hall, which is part of the Kansas City Convention Center. Bartle Hall is located in downtown Kansas City at 301 West 13th Street, Kansas City, MO 64015. For more information on the Where and When of the show, as well as maps of the venue, you may go to the following Link When & Where is Planet Comicon Kansas City

Who is the organizer of Planet Comicon Kansas City?

Planet Comicon Kansas City is owned and promoted by Planet Promotions, LLC. See “Contact Us” page for more information.

Admission

How can I get tickets to Planet Comicon Kansas City?

Advanced Ticket sales will be open to the public soon. You may go to the “Admissions” tab at the top of all pages of the web-site and this tab will take you to the page for purchasing advanced tickets. Advanced tickets will be part of a Planet Comicon Kansas City membership with additional benefits. To get the latest news about Planet Comicon Kansas City admissions; subscribe to our email updates. Tickets will also be for sale at the box office on site during the convention. We will post the location of the box office when that location has been determined.

Do I need to bring cash or can I use debit/credit cards?

We suggest you bring cash if possible. Some exhibitors (including comic creators, crafters and vendors) and media celebrities will accept only cash. Others will be able to accept credit and debit cards. If you run short on cash, ATMs will be available in the exhibit hall, mostly near the Celebrity Row toward the south end of the exhibit hall. Please keep in mind htat there are limits on what can be withdrawn from an ATM. Generally it is $200 per transaction. You will be able to use debit/credit cards for some things, including admission, concessions, and many (but not all) vendors.

I’ve bought tickets online. When and where can I pick up my admission credential (generally a wristband)?

When you purchase advance admissions, you will receive a confirmation email that you use to access a QR code. Bring that QR code message (or a version that you have had sent to your phone) to the Will Call desk where you will receive wristbands. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. The Will Call booth will be open during these hours (subject to change):
Will Call Booth Hours Open Close
Thursday, February 15, 2018 11:00 AM 6:00 PM
Friday, February 16, 2018 10:00 AM 7:00 PM
Saturday, February 17, 2018 8:00 AM 7:00 PM
Sunday, February 18, 2018 8:00 AM 5:00 PM

Where will the Will Call booth be located?

The Will Call booth is will be located in the 2200 Lobby of Bartle Hall. This lobby is located on the south side of 13th Street between Broadway and Central.

Can I have someone else pick up my wristbands for me?

Yes, someone other than the person who made the purchase can pick up their wristbands. Just be sure they have your confirmation email (paper or a version that you have sent to their phone) when they come to the Will Call desk. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. Will Call hours are posted above.

Can my spouse and I pick up our wristbands at different times?

Yes, you can split you order wristband pick up. Just be sure each person has the confirmation email (paper or a version that you have sent to your phone) when they come to the Will Call desk. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission.
Will Call hours are posted above.

I purchased a 3-day pass; will I need to wear my wristband all three days?

Yes. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission. The wristbands are water resistant and stronger than they appear, strong enough for regular wear and tear over the course of three days.

Can I get a refund if I can’t make it to the show after I make my purchase?

All Advanced purchases are non-refundable.

If I leave the show, can I get back in?

Yes, your admission credential (wristband) does allow for reentry to the show on the days that the credential is valid. For example, if you have a Friday wristband, you may leave the show and re-enter at any time during public show hours on Friday.

What if I lose my wristband?

Lost wristbands will not be replaced. Should you damage your wristband, bring it to the Will Call desk with your identification and we will confirm your purchase and replace it.

Are the wristbands water resistant?

Yes, the wristband are water resistant and stronger than they appear. The wristband is your credential for admission to Planet Comicon Kansas City. Once attached, it cannot be removed. If you have a three-day admission, the wristband must be worn all three days. It cannot be removed and reattached. A wristband that has been removed is void and not valid for admission.

I have already purchased my 3-day pass and now see a promotion with a merch package. Can I take advantage of the promotion package?

Yes, as long as the new admission item is the same price or higher. Open your email receipt and click on “Upgrade” when you select the promotion package, you can upgrade to the package by paying only the difference (plus taxes and fees).

Autographs and Photo Opportunities

Do I need to bring cash or can I use debit/credit cards?

Bring cash. Some vendors, artists, and celebrities cannot accept credit or debit cards. If you run short on cash, ATMs will be available in the exhibit hall. You will be able to use debit/credit cards for some things, including admission, concessions, and many (but not all) vendors.

Will the creator and media guests be charging for their autographs?

Most comic book creator guests do not charge for autographs, however some will charge a fee. It is at the discretion of the guest. In an effort to keep the lines moving, many creators will place a limit on how many autographs will be given to a single individual at one time. After that time, they may begin to charge or ask that you get back in line. Be respectful of the guests and your fellow convention attendees. All media guests will be charging for their autographs. Prices for autographs and photo opportunities are at the guest’s discretion. Autograph and photograph pricing will be posted on the Celebrity Autographs and Photos page when it is available

Concessions

Do I need to bring cash or can I use debit/credit cards?

Bring cash. Some vendors, artists, and celebrities cannot accept credit or debit cards. If you run short on cash, ATMs will be available in the exhibit hall.
You will be able to use debit/credit cards for some things, including admission, concessions, and and many (but not all) vendors.

Will there be food/beverages available for sale at Planet Comicon Kansas City?

Yes, attendees will have access to multiple food and beverage options in the exhibit hall and near some of the panel rooms.

Cosplay/Costuming

Will there be costuming at Planet Comicon Kansas City?

Yes, Planet Comicon has always welcomed costuming. See the Cosplay page for the most complete information about cosplay. Costume rules and costume contest information will also be posted to the web-site. More details about our costume contests will be published when the are finalized.

What is the policy on props?

The policy on costume props and weapons is being finalized. These will be posted soon. At the very least, sharpened instruments and firearms are prohibited. While many of the characters people portray carry weapons, keep the safety of your fellow attendees first and foremost in your thoughts when choosing accessories. While we have additional room in Bartle Hall, there are still times when you are in close quarters, and we want to prevent any injuries.

Is there a dress code for the show?

We are a family-friendly show. Clothing and costumes should not exceed PG-rating standards;no nudity, profanity, or abusive content. Use common sense. You must wear shoes at all times (no bare feet).

Entrance

Where should we enter Bartle Hall?

The entrance to Planet Comicon Kansas City is through the 2200 Lobby of Bartle Hall, which is located on 13th Street between Central and Broadway. Enter through the doors on the south side of the street and follow the signs to ticketing.

Exhibitors/Artists Alley

I’m interested in an Vendor Booth, an Artists Alley table or a Crafter table. Are there any available?

You can order Exhibitor space, including booth spaces, Artists Alley tables and Crafter tables online. They are available now. See our Exhibitors page for more information. All of the information related to exhibitor space can be found there. Exhibitors include those wishing to exhibit in Artists Alley and Crafter Alley.

What Exhibitors/Vendors will be at the show?

We try to list attending vendors on our website as the show approaches. See the Exhibitor Listing tab under the Exhibitor Button on the Nav Bar. They will also be listed in the Planet Comicon Kansas City mobile app. If there’s a vendor you’d like to see at the show, let them know about us; tell them you’d like to see them come to Planet Comicon Kansas City.

I want to set up a table and sell at the show; who do I contact?

You can order your vendor or Artists Alley space online. See our Exhibitors page for more information. All of the information related to exhibitor space can be found there.

Family

What are your policies concerning minors?

We encourage people of all ages to come enjoy Planet Comicon Kansas City. Comic books, cartoons, anime, video games and pop culture have appeal for all ages. However, in order to make Planet Comicon Kansas City a safe and enjoyable environment for all, we require that all attendees under the age of 13 must be accompanied by a parent or guardian who is a registered attendee of Planet Comicon Kansas City at all times. Please direct all specific inquiries to the Will Call staff at the convention.

Can you page a family member for me during the show?

Our paging system is for show communications and emergency use only. We suggest you designate a meeting place once at the show, so if you are separated all family members will know where to find each other. Cell phones will work within the exhibition area and we encourage you to carry them.

Is there a dress code for the show?

We are a family-friendly show. Clothing and costumes should not exceed PG-rating standards;no nudity, profanity, or abusive content. Use common sense. You must wear shoes at all times (no bare feet).

Gaming

Will there be gaming at Planet Comicon Kansas City?

Gaming is an important part of Planet Comicon Kansas City. We will release more details on our gaming plans for Planet Comicon Kansas City 2018 as they are finalized. We will be having extensive options of tabletop gaming. We are looking in to having electronic gaming at the show, as well, however this has not been finalized.

Guests

Will there be an appearance schedule for the guests?

All guests will be present at Planet Comicon all three days unless otherwise noted. Check the media guests, comic creators, and cosplay guest’s pages for information about a particular guests or attraction. We will post a chart of autograph and photo opportunity pricing as the show approaches. That chart will be found at Celebrity Autographs and Photos page. Also on that page is information on availability of autographs and photo opportunities and an explanation of the types of photo opportunities available.

Harassment

What do I do if I am being harassed or see someone else being harassed at Planet Comicon?

Planet Comicon Kansas City is dedicated to providing a safe and fun environment for all fans. Toward that goal we have adopted guidelines for respecting the feelings and personal space of others. Please see the Anti-harassment Standards page for our policies and procedures.
To report harassment please find the nearest Planet Comicon Kansas City volunteer or security personnel. They will direct you to an information desk or security center. If you feel your safety or the safety of others is in jeopardy please contact the Kansas City Police Department at 911 if there is an emergency. For your own safety, if you feel that you are being harassed in a non-emergency situation please report your problems to us before anyone else. If you cannot find a staff, crew, or volunteer member to assist you, please go to the information desks located near registration or just inside the entrance of the exhibition floor. Please report to us before taking matters into your own hands (such as personally confronting the aggressor or posting on social media). We have professional security and they are properly equipped for these contingencies.

Hotels

Where can I stay during Planet Comicon Kansas City?

There are plenty of hotel rooms available in the Kansas City area. Planet Comicon Kansas City has booked blocks of rooms at several hotels that are available at preferred rates. For the most complete information about rooms available in our hotel blocks, please go to our Hotels page.

Location

Where is Planet Comicon being held?

Planet Comicon will be held at Bartle Hall, which is part of the Kansas City Convention Center, 301 West 13th Street, Kansas City, Missouri 64105 (816) 513-5000. This is located in downtown Kansas City, Missouri. Planet Comicon Kansas City will occupy Halls A-E of the Bartle Hall, as well as many of the building’s meeting spaces, such as the Grand Ballroom and the Great Hall. See the When & Where page of our Planet Comicon Kansas City site, at the following link, which will also have a map of the convention added at some point before the show. When and Where, PLUS Convention Center map

Other Questions

Do I need to bring cash or can I use debit/credit cards?

Bring cash. Some vendors, artists, and celebrities cannot accept credit or debit cards. If you run short on cash, ATMs will be available in the exhibit hall.
You will be able to use debit/credit cards for some things, including admission, concessions, and and many (but not all) vendors.

I didn’t find an answer to my question here. Who do I contact?

If you didn’t find an answer to your question, contact questions@planetcomicon.com. We will do our best to respond quickly. Questions that are asked frequently, will be added to this page.

Parking

Where should I park for the show?

There are a wide variety of parking garages and lots in downtown Kansas City. You should be prepared to pay for parking. See the Parking page for a detailed map of downtown parking options. We will be adding information on parking options as the show approaches
You can reserve parking in advance at select municipal garages. Find out more and reserve your parking spot here.

Pets/Service Animals

Can I bring my pet to the show?

No. Only service animals are allowed in the venue.

Photographs

Will the guests be available for photographs?

Yes. All guests will be available for photograph opportunities with fans. With comic creator celebrities most will be available at their table or booth for photos with no fee. Some may charge a small fee. It is up to the individual creator. As to media celebrities, all will offer photograph opportunities with fans. Some will only do "professional photo op" using the professional photographer who will be on site. Others will offer the opportunity for "selfies" at their booth with the fans camera (which we refer to as "table photo ops"). Many will offer both. There are generally fees for ALL photo opportunities, whether professional or selfies, with celebrity guests. Each celebrity guest sets their own rules. See the Celebrity Autographs and Photos page for more information.

Can I take pictures and video at the show?

Yes, you can… however, there are some rules. Please use common sense. If someone doesn’t want their picture taken or put on video, please respect their wishes. The same holds true for our guests. They are our guests, and have a right to their privacy, so be nice. Many of our vendors in the Dealer’s Room don’t like to have people take pictures of their set ups, so be sure to ask first. And some of our guests charge for photos, so be sure to ask first! Basically, the answer is, Ask First! Remember, trying to take a picture of one of our guests from a distance may seem harmless to you, but they may not want you to do it. Also, when taking pictures of people in costume, or your friends, please be sure to angle yourselves so that you are not taking a picture across an aisle. When you do that, everyone has to stop and wait for you to take the picture. If you move so that you are both on the same side of the aisle and take the picture in the direction of traffic flow, then people can move past you and you don’t stop the flow of traffic. Filming is prohibited during any film screenings and some panels. Announcements will be made at the beginning of each panel as to whether filming of a particular panel is allowed. Generally filming is allowed of all panels except some panels which include certain celebrity guests who have requested that their panel not be filmed. We do reserve the right to limit filming of an event based on a specific guest’s wishes. If you do take some great pictures and video (when allowed), let us know. Send us a copy and we’ll put it on our website for the world to see.

Programming

Will there be panels and other programming during the convention?

Yes! We have an extensive selection of programming, with many tracks of programming happening all day long. There will be celebrity panels which will include most media celebrities attending the show. There will be creator panels including many of the attending creators. There will be cosplay and prop building panels, as well as other offerings. We will post the panel programming schedule 4 to 8 weeks prior to the show.

Is there an extra charge to attend a panel?

Most of the events at Planet Comicon are included with your general admission ticket. There are a very few workshops or special events that may require an additional fee. Any events that require an additional fee will be clearly marked on the schedule and event announcements.

I would like to host my own panel. Is that possible?

We accept programming applications from guests, artists, vendors, and the public. We will include a link to that application when it is available. We receive more programming applications than can fit in our schedule. Once the application period closes, our programming committee will review all applications to determine which events will be added to our schedule. Programming content is subject to approval by the convention.

Volunteers

Can I volunteer to work at the show?

Sure! We invite people 18-years-old and above to apply for our volunteer team. We will include a link to the volunteer application when it is available. That page will include all of the details about our volunteer program.
Completion of the volunteer application does not guarantee that you will be accepted for volunteer efforts. Our Volunteer Coordinator will follow up with you after we received your application. Applicants are subject to a background check.

Can I volunteer to be a helper for my favorite celebrity?

No. We do not assign first-year volunteers to work with celebrity guests. The personnel who sit with celebrities are the celebrities’ own professional staff and established “handlers” who specialize in providing assistance to celebrity guests.
Also, any Planet Comicon volunteer tasks that require close interaction with the celebrity guests are assigned to trusted multiple-year volunteers. The best way to earn this type of assignment is to join the volunteer crew and knock our socks off with your maturity, attitude, and trustworthiness.

Show Information

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Where is Planet Comicon Kansas City Held!

Convention Center Map
Bartle Hall
301 W. 13th St
Kansas City, MO 64105

When is Planet Comicon Kansas City

FRI, FEB 16th: Noon - 7pm
SAT, FEB 17th: 10AM - 7pm
SUN, FEB 18th: 10AM - 5pm

What is Planet Comicon Kansas City

Planet Comicon Kansas City is the region’s largest comic book and pop culture convention with a 19-year history.

Attending the show

Exhibitor? Learn More

Parking

Be sure to claim your spot. Learn More

Planet Comicon Kansas City Merchandise

Planet Comicon Merchandise, including exclusives for the show. Learn More

Tips & Tricks for navigating the show

Attending Planet Comicon. Learn More

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