Attendee Services

ASL Services (Room 2210)

Planet Comicon KC is providing ASL interpreters for certain panels and on the show floor during certain times each day. 

Contact the Services team in Room 2210 if you need interpretative services, or to pick up the list of interpreted panels.A special request line will also be provided at the show. 

For more information regarding our ASL Services, please watch the video below.

[For video description and transcript, click here.]

ADA Entrance 

Bartle Hall’s wheelchair accessible entrance is located at the 2200 lobby, which is on the south east corner of 13th Street and Central.  A special seating area is provided in Lobby 2300 for anyone with mobility issues to wait for the show to open.

Panel  Seating

Seating for PCKC attendees with disabilities is available. The seating is on a first-come, first-served basis and we cannot guarantee it for everyone. 

Service Animals 

Service Animals that are properly trained and under the care of their owners will be allowed into the event. Only dogs and miniature horses are approved as service animals.  Comfort animals are not allowed in the Kansas City Convention Center during our show.

● All service animals will need to remain with their handler at all times and must be on a leash. If a leash interferes with the animal’s work, the attendee will need to maintain control of the animal through voice, signal or other effective controls. 

● Service animals must be housebroken. 

● Attendees bringing a service animal will be responsible for any damage caused by the animal. 

● All service animals need to have legally required vaccinations. 

Community Blood Center Donation (Room 2207)

Superheroes Needed, Save a Life! On Saturday only, March 21, the Community Blood Center of Kansas City will be taking donations in Room 2207.You may sign up in advance to donate by using code ED8G and clicking here

Mothers’ Room (Room 2208)

The Mother’s Room is designated for moms for nursing or feeding infants and small children.  Individually draped areas have been set aside for those wanting complete privacy.

Quiet Room (Room 2209)

The Quiet Room has been set aside for those with special needs or anyone looking for a quiet place to take a break from the craziness of the show floor.   

Wheelchairs (Room 2211)

A limited number of wheelchairs are available through the Convention Center on a first-come, first-served basis. Our service team in Room 2211 can direct you to the Convention Events office to inquire about a wheelchair.

Scooters (Room 2206 – via pre-order only)

Planet Comicon Kansas City is excited to offer a new service to our fans who may have mobility issues traversing the vast expanse of the KC Convention Center. For several years, we have partnered with “Hats Off to You” to provide coat and package check at our convention. New in 2020, we will be offering wheelchairs and scooters for pre-order that you may pick up at the coat check in Room 2206. To reserve your equipment, or get additional information about pricing, delivery and storage, contact: Dennis Prather with Hats Off to You, at [email protected] or 816-682-3710. He will be happy to assist you.