Volunteer Roles

Below are some of the jobs that our volunteers perform. Above all, we look for positive attitudes and a friendly, proactive demeanor and a willingness to assist wherever needed. We want our attendees and exhibitors to walk away saying their experience at Planet Comicon Kansas City was a great one!
The majority of the positions we have available will require you to stand for significant periods of time. In many instances, you may be required to walk some distance. Some positions may require that you lift heavier objects, probably not more than 25lbs. PCKC is committed to assisting anyone with special needs or requirements find the best fit for them as a volunteer.

The following descriptions provide you with some general definitions of the work available for new volunteers. Positions that are not listed are either already staffed or are invite only.

ADA Services: (Thursday – Sunday)
These volunteers will provide a variety of support roles for attendees facing challenges with mobility, sight and hearing as well as people who struggle with PTSD or anxiety disorders. These volunteers might also help with escorting youngsters facing serious health challenges onto the exhibit floor so they can experience Planet Comicon to the fullest.


After Hours Activities: (Thursday – Sunday)
Every year after hours activities have become more important at PCKC. These volunteers help with a variety of after hours parties and events Starting on Thursday and running through Saturday night. Most of these events start after the exhibit hall closes at 7pm. Volunteers will check-in registered participants, provide event set-up and teardown and monitor guests.


Artist’s Alley: (Thursday – Sunday)

Floor Monitors:
We will want you to hang out, answer questions, and Monitor artist’s alley, Keep an eye out for anyone not wearing the correct credentials. Volunteers will strive to ensure guest satisfaction and provide customer service.

Table Sitters:
Provide building guide services and table sitting for artists.


Communications Center: (Wednesday – Sunday)

Signage:
These volunteers will distribute convention signage to the various parts of the venue during the load-in days and then will collect them and store them during load-out.

Communication dispatch:
Monitor all radio traffic, monitor Communication Center phones. Respond to all communications by contacting correct party needed, through the use of radios, cell phones, or physically. Document all calls of an emergency nature. Check out and check in radios on a daily basis. Maintain that all radios are fully charged on a daily basis.

Credential Monitors:
A group of volunteers stationed at vulnerable entry points to ensure that people entering are properly credentialed.


Cosplay Contests: (Thursday – Sunday)

Checkin Helper:
You will help with the process of checking in the contestants during the day on friday and Saturday. Helpers are also used during the Masquerade Parade and the Children’s Cosplay Showcase.

Prejudge helper:
Saturday during the day you will be helping with the prejudging of the contestants.

Contest Helper:
Saturday starting about 6pm these volunteers help with the actual production of the Cosplay Contest. Helpers are also used during the Masquerade Parade and the Children’s Cosplay Showcase.


Digital and Media Team: (Thursday – Sunday)

Photographers:
Experienced photographers that will capture assigned convention activities and turn those images in to the media team.

Videographers:
Experienced photographers that will capture assigned convention activities and turn those images in to the media team.

Press Coordination Team:
This team manages the engagement with the local, regional, and national level press. This combines both Tier-1 traditional press, such as TV, Radio, and Newspapers, as well as new-media outlets including blogs, genre websites, podcasters, etc.

Social Media Editors:
This team works with department heads and with Geek Nation to plot out a cohesive and vibrant online personality and newsfeed across the social networks. From Twitter to Facebook to Instagram to the Website, they’ll be selecting content to push out both before and during the event, day and night. If a panel gets moved or a guest has to cancel, this team will be forefront in helping to get the word out.


Exhibition Floor: (Wednesday – Sunday)

Check-in:
Minions for Check-In assist with vendor check-in at the loading docks(north dock, south dock, west dock) across the convention hall before Planet Comicon Kansas City starts. Duties include: Gathering information (surveys, vendor info, feedback, etc), assembling vendor packets, checking in exhibitors and making sure they have their credentials and information.

Load In/Load Out:
Load-In is Wednesday and Thursday during the day and on Friday morning before the show starts. It consists of checking people in, helping vendors find their spots (including traffic control inside and outside of the hall and dock area), guiding them, answering questions. You are not there to load-in vendor stock. You are there to provide information and direction. Load-out is usually 2-5 hours after the show closes on Sunday. You’ll help make sure the vendors are packing up and heading out. This includes traffic control and parking inside and outside of the hall and dock area. A group of volunteers will assist with moving out
PCKC office materials and supplies, signage, etc. The ability to carry up to 25 lbs will be required.

Zone Leads:
responsibilities include, patrolling the exhibit hall, answering questions for Exhibitors and Patrons alike, providing information about the show, guests and facilities as needed. Keeping an eye out for hazards, including debris, spills, and crowd blockage as well as making sure we are looking out for our Patrons. Keep an eye out for anyone not wearing the proper credentials. If anyone is observed being a nuisance a superior should be informed and brought in to the process. It is not your responsibility to confront Patrons or Exhibitors.


FOH Crowd Control: (Thursday – Sunday)

Line Control/Greeters:
You are there to greet attendees and assist with providing directions and keeping the lines orderly for different events such as photo ops, front line, etc. This involves some crowd control and a lot of standing. You may be assigned an indoor OR an outdoor position throughout the complex.


Guest Services: (Thursday thru Sunday)

Hospitality Host:
These volunteers are stationed at official guest hotels and assist with transportation and registration for our invited guests. shifts exist. These positions are not open to first time volunteers.


Info Booth/Lost and Found: (Thursday-Sunday)

Booth Volunteer:
Answering questions from our attendees. We provide training and information for this. Central location for lost and found.

INFO Walkers:
These Volunteers carry “ASK ME A QUESTION SIGNS” and provide information to attendees in various points in and around the convention exhibit floor.


Merchandise Booth:  (Wednesday Thru Sunday)
This is where Planet Comicon merchandise is sold. You will assist with setting up, selling, and stocking merchandise as well as, packing up and inventory at the close of the show on Sunday.


Minion/Volunteer Check In:  (Wednesday – Sunday)

Volunteer Check-in:
Involves checking in volunteers and dispatching them to their assigned locations. Assisting with deployment of on-call volunteers as requested. Will also distribute tee shirts and meal tickets.


Photo Ops: (Thursday – Sunday)
These volunteers work at the photo booth while celebrities are getting their photos taken with fans.

Line Control:
You are there to greet attendees and assist with providing directions and keeping the lines orderly. This involves some crowd control and a lot of standing.

Photo Croppers:
Training is included by our photo partner, Epic. These volunteers will assist with photo cropping process.


Planet Entertainment Zone(PEZ):  (Wednesday – Sunday)

Planet Kids Helper:
An area set aside for young children’s entertainment. You will help with coloring, crafting and play activities with children. You are not a babysitter. The children will have their parents with them.

Floor Walker:
These volunteers will be patrolling the PEZ floor and answering attendee and exhibitor questions and helping exhibitors with their needs.

Stage Hand:
Will help presenters set up and take down their equipment from the PEZ stage. Will also assist with the Kids cosplay contest on Sunday.


Programming/Panels:  (Thursday – Sunday)

Front of House:
General duties will include overseeing the setting up multiple panel room name tents. Ensuring there is water for panelists. Confirm all equipment is functioning for assigned panel room. Setting the stage to the panelists needs. Showing respect to each panelist, volunteer and guest alike.

Back of House:
Set up stage for panel (chairs, water, other items as needed), make sure mics are handed out, collect mics and escort talent off stage as needed.


Registration/Will Call: (Wednesday – Sunday)

Will Call:
This is the front check in area for those picking up credentials that have already been pre purchased. There is use of IPAD technology.

Wristband workers:
You will stand where people are issued their wristband either at ticketing or will call and help them put their wristbands

FOH Line Control:
You are there to greet attendees and assist with providing directions and keeping the lines orderly for different events such as photo ops, front line, etc. This involves some crowd control and a lot of standing. You may be assigned an indoor OR an outdoor position throughout the complex.


Wherever needed/On Call: (Wednesday – Sunday)
Being available on site for your assigned shift to fill in where/when needs arise. Examples might be areas that are overloaded, crowd control, or if someone doesn’t work/show up for their shift. This is a crucial position.

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Bartle Hall, 301 W. 13th St
Kansas City, MO 64105
Fri, Mar 29, Noon - 7pm
Sat, Mar 30, 10AM - 7pm
Sun, Mar 31, 10AM - 5pm

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Planet Comicon Kansas City is the region’s largest comic book and pop culture convention with a 20-year history.

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